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Privacy Policy

This Privacy Policy aims to regulate the use by you, the user, of our services through the website.

We have updated our privacy policy in accordance with the new General Data Protection Law (LGPD). We collect your data to offer a personalized experience in a secure manner.

What is the LGPD?

The General Data Protection Law was enacted in 2018, ensuring greater security and transparency in the collection, storage and sharing of personal data.

It is a law that establishes rules for the use of personal data of individuals by public and private entities, which guarantees rights to data subjects and establishes a minimum rule for the collection, storage, processing and sharing of personal data of individuals.

The rules established by the LGPD must be observed by all sectors of the market: banks, hospitals, businesses, e-commerce companies and also the public sector.

What is personal data?

It is information related to a living person, identified or identifiable. The set of distinct information that can lead to the identification of a specific person also constitutes personal data.

What data do we collect, how do we collect it and how do we use it?

We collect data in the following ways, with the data collected being different in each one, and for different purposes:

Cookies: Data may be collected through cookies, with the user’s consent. For more information, see our Cookie Policy below.

WhatsApp and Forms: When a user contacts us via messages, such as email through the contact form and WhatsApp, we collect data in order to identify the user, as well as to fulfill their request. This may include, among others, Name, email, telephone, company, address and message. In addition to these, we collect any personal data that is spontaneously provided by the user.

How do we protect your data?

To ensure that your personal information is secure, we communicate our privacy and security guidelines to employees and strictly follow the precautionary measures regarding privacy within the company.

We strive to protect your personal information, and that entrusted to us, through:

  • Physical, technical, and organizational measures to reduce the risk of loss;
  • Misuse;
  • Unauthorized access;
  • Undue disclosure and alteration of this data.

With whom do we share your data?

We do not disclose information that can identify the user and we never share this personal data with third parties. This data is for the exclusive internal use of the company to achieve the purposes expressed in the previous item.

The data may be shared with third parties only in the following situations:

  • Data transferred for business purposes with third-party service providers that provide services to us, such as sending emails, advertising and marketing, security and performance monitoring, and data processing;
  • By court order or request by government oversight bodies;
  • Data transferred to public bodies to comply with current legislation;

Information Security

To ensure that your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly follow privacy precautions within the company.

We strive to protect your personal information, and that entrusted to us, through physical, technical and organizational measures to reduce the risks of loss, misuse, unauthorized access, disclosure and improper alteration of this data.

What are your rights? (Rights of the Holders)

The holders of personal data have some rights regarding their personal data and can exercise them by contacting us.

The rights of the holders are:

  • Confirmation of the existence of personal data processing;
  • Access to personal data, in accordance with applicable legislation;
  • Data portability;
  • Deletion of data, when it is processed based on the Holder’s consent or when the data is unnecessary, excessive or processed in non-compliance with applicable legislation;
  • Request for information on shared use of data;
  • Revocation of consent, when applicable.
  • For security reasons, we can only comply with the request if we are certain of the user’s identity. Therefore, we may request additional data or information to confirm the identity and authenticity of the Data Subject. This data and information will be protected during the storage period and deleted when it is no longer useful.
  • Termination of Processing
  • This Privacy Policy applies to the above circumstances for the entire period in which we store personal data. We store and maintain your information.
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